The real cost is repetition
A single clogged drain in a rental is a minor expense. The same drain four times in a year is a different number, and it usually means nobody has established why it keeps happening.
Diagnosis pays for itself faster on rentals
A camera pass costs less than two call-outs. On a unit generating repeat calls, finding the cause once is the cheaper path, not the more expensive one.
Tenant behavior is not always the answer
It is the first thing blamed and often the wrong thing. Grease, roots and scale do not care who lives there, and a line that has closed up will fail regardless of how careful the tenant is.
What we will tell you
Whether the problem is the pipe or the use. Those need different responses, and only one of them is worth having a conversation with your tenant about.
Making the numbers visible
Track call-outs per unit. A property generating three drain calls a year is telling you something specific, and it is usually cheaper to answer it than to keep paying for the symptom.
What we will report back
What we found, whether it is likely to recur, and whether the cause is the pipe or how it is being used. Those need different responses and only one of them involves a conversation with your tenant.
Access matters more on rentals
Coordinating entry is often the slowest part of a rental drain call. Knowing where the cleanout is, and being able to give us access to it without going through the unit, saves time and therefore cost.
Documenting it properly
On a unit with a history, having footage on file is useful for more than diagnosis. It establishes the condition of the line at a point in time, which matters if there is ever a dispute about cause.
